Fan Behavior Policy

The Buffalo Bills 2016 season brings lots of positive changes on and off the field.  We truly appreciate the feedback and support from Fans and Team Members to identify some of the Fan Experience Enhancements for the upcoming season.  It is our goal to put an exciting and winning team on the field, but also to make your game day experience safe and enjoyable.

The Bills and the National Football League are committed to creating a safe, clean, comfortable, and friendly environment for all fans, both in the stadium and in the parking lots.  The following Fan Experience Enhancements have been implemented for the 2016 season in an effort to improve the safety and comfort of our fans, and the efficiency of our event operation:

128 Uniformed Erie County Sheriff – The additional 128 Sheriff Team Members will help provide a safer and more secure environment for all fans.  The Bills Fan Code of Conduct will be proactively enforced by all Bills Team Members and there will be a noticeable increase in the visibility and security presence at the stadium.

Security Perimeter Outside the Gate Entry Lines - This will help create a cleaner and safer environment for fans at the gate entry areas, and expedite entry into the stadium.  Metal detection screening will still be utilized, and fans are always encouraged to arrive at the gates 60-90 minutes prior to kickoff for EASY ENTRY.

No Drinking or Smoking Permitted at Gate Entry Lines.  This will help create a more comfortable atmosphere for fans entering the stadium and Team Members working the area, and create a cleaner and more efficient gate entry process.  The stadium remains a No Smoking Facility. 

No Binge Drinking Permitted in the Parking Lots (no kegs, funnels, glass bottles).  We encourage fans to tailgate and enjoy the pregame atmosphere of game day in a responsible manner.  We encourage fans to use cans or plastic cups.  

Orchard Park Open Container Law - Fans are not permitted to carry open containers with alcohol on the streets or sidewalks of Orchard Park.  We encourage fans to tailgate responsibly.

Local Law #4 

1.)    It shall be unlawful for any person to be in possession of an open container upon any public street, way, thorough-fare, sidewalk, or other Town owned property within the Town of Orchard Park.

2.)    It shall be unlawful for any person to engage in the public consumption of any alcoholic beverage upon any public street, way, thoroughfare, sidewalk, or other Town owned property within the Town of Orchard Park

The Orchard Park Police in partnership with the Buffalo Bills would like to thank you for your cooperation in observing our Local Laws and maintaining a family friendly environment. 

Seat cushions larger than 15” x 15” or contain arm rests, zippers, pockets, flaps or metal backs are not permitted.

Clear Bags smaller than 12” x 6” x 12” are permitted.

One gallon clear plastic freezer bags are permitted.
Small clutch bag approximately the size of a hand, smaller than 4 1/2 X 6 1/2 X 4 1/2, with or without a handle or strap is permitted.

“Blue Team” Tailgate Patrol – The Bills have increased the number of Guest Services Team Members for the upcoming season and the Blue Team will roam the parking lots sharing Fan Code of Conduct messaging.  In concert with team partner Republic Services, the Blue Team will also distribute complimentary recycling and trash bags to tailgaters who will be encouraged to leave their bags at the foot of their tailgate area.  Bills cleaning partner, Jani-King, will pick up these bags during the game for a cleaner, safer parking lot for fans leaving the stadium.  This recycling effort and cleaning program by the Bills and their fans also allows the Bills to be 100% landfill free. 

Parking Lot 5 and 7 Paved – Parking lots 5 and 7 have been paved with larger striped spaces for more tailgating space for fans.  This creates a better tailgate atmosphere for fans and enhances the cleaning operation.

One-Car, One-Space Parking in All Stadium Lots – This parking plan will continue to improve the efficiency and safety of the parking operation and takes effect in all of the stadium parking lots for 2016.   

Club Buffalo Bills – Club Buffalo Bills in the ADPRO Sports Training Center will include live entertainment, interactive games, photo opportunities and prizes, guests can enjoy a great family-friendly atmosphere before kickoff. Doors open 3 ½ hours prior to kickoff for regular season games. Admission is complimentary to the public. 

We ask fans to please help promote an atmosphere where inappropriate behavior is simply not tolerated.  Fans that care about their experience will help make Bills game day the best in the NFL.  Fans can report Code of Conduct violations by contacting the nearest stadium personnel, using the emergency phones in the concourse, calling our Fan Hotline at 716-312-8933, or texting BILLS <space> followed by the location and description of the issue to 69050.  Visit for more information.

Enjoy the 2016 season!  “If You See Something, Say Something”