Highmark Stadium

Highmark Stadium

In compliance with the Erie County Department of Health's directive, all guests age 12 and older are required to provide proof of complete vaccination. People are considered fully vaccinated: 2 weeks after their second dose in a 2-dose series (November 22 or sooner), such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine (November 22 or sooner), such as Johnson & Johnson's vaccine. Guests age 12 and older will no longer need to wear masks due to the vaccination requirements. Guests under 12 will not be required to have received a COVID-19 vaccination but will be required to wear a mask at all times while at Highmark Stadium.
We strongly encourage fans to add tickets to their Apple Wallet or Google Pay before arriving at Highmark Stadium. To keep lines moving, please also have your tickets ready as you approach the gate. Tickets can be accessed through the Bills Mobile App.
All points of sale at Highmark Stadium, including the 50-50 raffle, will be completely cashless. Guests can pay for items using valid debit or credit cards, or mobile wallets including Apple Pay, Google Pay, or Samsung Pay. Cash will not be accepted as a form of payment at any parking, retail, or concession locations within Highmark Stadium.

Welcome to Highmark Stadium

Bills and Highmark Blue Cross Blue Shield of Western New York announced a new partnership centered around the stadium naming rights.

Mobile Tickets

Mobile Tickets

Gate Entry & Permitted Items

Gate Entry & Permitted Items

Lost & Found

Lost & Found

View Your Seats

Get a 3D interactive seat view for Highmark Stadium using Virtual Venue™ by IOMEDIA.


The Bills Store


The Bills Store

One Bills Drive

Orchard Park, NY 14127

Phone Number:

(716) 649-7261


Monday - Thursday:

10 a.m. - 7 p.m.

Friday & Saturday:

10 a.m. - 9 p.m.

Sunday (Non-Game Day):

10 a.m. - 3 p.m.

Sunday (Game Day):

The Bills Store will close to the public approximately 30 minutes prior to gates opening for security reasons. Once gates are open, fans will be able to access the store from inside the stadium, while the Abbott Road entrance will remain closed for the duration of the game.

*Hours subject to vary based on events & games.

Sensory Inclusion Bags


Bills fans with sensory processing disorders, like autism and post-traumatic stress disorder, will be able to enjoy Bills games even more, as Highmark Stadium is a certified Sensory Inclusive space. The sensory inclusion bags, which provide help if someone were to have a sensory episode, contain a variety of items such as visual cue cards, a lanyard and fidget toys including a stress ball, a mesh tube with a marble in it and a tangle toy. They can be found at each Guest Service booth at Highmark Stadium and can be rented by guests during a game free of charge by presenting their license. Additionally, there will be five weighted pads, located throughout Highmark Stadium, available with the sensory inclusion bags upon request. Highmark Stadium will also have signage located near each Guest Service booth, as well as stickers on the ticket windows, so fans can easily identify the stations as Sensory Inclusive.