"We will provide our Guests with the highest quality Guest experience in a safe, clean, comfortable and friendly environment. Our goal is to make every event a positive and friendly experience with the objective that our Guests leave with lasting memories and a desire to return. We will enhance the Guest experience by providing Superior Guest Services through dedicated team members who are professionally trained and empowered to make it happen."
The Buffalo Bills ask fans to please be responsible with all of their actions and help promote a family-friendly enjoyable and exciting atmosphere for everyone.
For lost and found or more Guest Services related information, please contact the Bills Guest Services Team by phone at 1-877-BB-TICKS (228-4257) or email firstname.lastname@example.org.
Interested in becoming a Team Member at the stadium? We have opportunities for you!
Below you will find information about the companies that operate at the stadium. If you are interested in applying with the Bills or any of our partners at the stadium, follow the instructions under each section.
The Buffalo Bills are accepting applications for customer service related positions for the upcoming football season. We are looking for friendly, outgoing, proactive and service oriented people to help us continue to make the stadium the best game day experience in the NFL. We are looking to fill Team Member roles for multiple positions on game day.
For an in-depth job description on each open position, see below.
Allpro Parking, LLC
Stadium Parking Operations
For those who are interested in applying for the position of “Lot Flagger” with Allpro Parking, please email Dylan Dargavel at email@example.com or apply in person at 465 Washington Street, Buffalo, 14203.
Buffalo Protection & Investigation
Buffalo Protection & Investigation, Inc. is looking for professional, customer-oriented people to join our fun and fast-paced game day team at New Era Field. As a part-time Event Security Officer with BPI, you will serve as the face of our company to The Buffalo Bills Organization, New Era Field, partnering vendors, and game day guests. Whether you already have your New York State Security Guard license or are looking to start your Security career, we have opportunities for you!
In addition to supporting The Buffalo Bills & New Era Field, we offer seasonal and year-round employment at a variety of local events and high-end venues, as well as initial and annual licensing training that will certify you as a New York State Security Officer. You will be in the center of the action as you provide top notch service to our clients and customers! For more information, click here. Interested applicants may call our office at 716-745-4641, or email a resume to firstname.lastname@example.org
Delaware North Companies - Sportservice
For those who are interested in applying for open positions as waiter/waitress, servers, in-seat vendors, cooks, dishwashers, merchandise sales or if you have a group that is interested in a fundraising opportunity, please click here.
For those interested in cleaning the stadium before, during, and after events, applications are being accepted and may be completed between 9am and 4pm at Jani-King, 270 Northpointe Pkwy, Suite 200, Amherst, NY 14228. Applications may also be submitted online by clicking here.