"We will provide our Guests with the highest quality Guest experience in a safe, clean, comfortable and friendly environment. Our goal is to make every event a positive and friendly experience with the objective that our Guests leave with lasting memories and a desire to return. We will enhance the Guest experience by providing Superior Guest Services through dedicated team members who are professionally trained and empowered to make it happen."

The Buffalo Bills ask fans to please be responsible with all of their actions and help promote a family-friendly enjoyable and exciting atmosphere for everyone.

For lost and found or more Guest Services related information, please contact the Bills Guest Services Team by phone at 1-877-BB-TICKS (228-4257) or email

Stadium Employment

Interested in becoming a Team Member at the stadium? We have opportunities for you!

Below you will find information about the companies that operate at the stadium. If you are interested in applying with the Bills or any of our partners at the stadium, follow the instructions under each section.

​Buffalo Bills

The Buffalo Bills are accepting applications for customer service related positions for the upcoming football season. We are looking for friendly, outgoing, proactive and service oriented people to help us continue to make the stadium the best game day experience in the NFL. We are looking to fill Team Member roles for multiple positions on game day.

For an in-depth job description on each open position, see below.

Guest Information Ambassador

Guest Service Wheelchair Ambassador

Interactive Games Team Member

Guest Services Usher - Ticket Taker

Allpro Parking

For those who are interested in applying for the position of “Lot Flagger” with Allpro Parking, please apply in person at 465 Main Street, Buffalo, 14203 or email your resume to

​Delaware North Companies - Sportservice

For those who are interested in applying for open positions as waiter/waitress, servers, in-seat vendors, cooks, dishwashers, merchandise sales or if you have a group that is interested in a fundraising opportunity, please click here.


For those interested in cleaning the stadium before, during, and after events, applications are being accepted and may be completed between 9am and 4pm at Jani-King, 270 Northpointe Pkwy, Suite 200, Amherst, NY 14228. Applications may also be submitted online by clicking here.