"We will provide our Guests with the highest quality Guest experience in a safe, clean, comfortable and friendly environment. Our goal is to make every event a positive and friendly experience with the objective that our Guests leave with lasting memories and a desire to return. We will enhance the Guest experience by providing Superior Guest Services through dedicated team members who are professionally trained and empowered to make it happen."
The Buffalo Bills ask fans to please be responsible with all of their actions and help promote a family-friendly enjoyable and exciting atmosphere for everyone.
For lost and found or more Guest Services related information, please contact the Bills Guest Services Team by phone at 1-877-BB-TICKS (228-4257) or email firstname.lastname@example.org.
Interested in becoming a Team Member at Highmark Stadium? We have opportunities for you!
Below you will find information about the companies that operate at the stadium. If you are interested in applying with the Bills or any of our partners at the stadium, follow the instructions under each section.
The Buffalo Bills are accepting applications for customer service related positions for the upcoming football season. We are looking for friendly, outgoing, proactive and service oriented people to help us continue to make the stadium the best game day experience in the NFL. We are looking to fill Team Member roles for multiple positions on game day.
For an in-depth job description on each open position, see below.
Allpro Parking, LLC
Stadium Parking Operations
For those who are interested in applying for the position of "Lot Flagger" with Allpro Parking, please email Kyla Krathaus at email@example.com or apply in person at 465 Washington Street, Buffalo, 14203.
Landmark Event Staffing Services
Landmark Event Staffing Services is looking for professional, customer-friendly people to join our fun and fast-paced game day team at Highmark Stadium. As a part-time Event Security Officer with Landmark, you will serve as the face of our company to The Buffalo Bills Organization, Highmark Stadium, partnering vendors, and game day guests. Whether you already have your New York State Security Guard license or are looking to start your Security career, we have opportunities for you! Landmark will help you get your NY security license if you don't already have one. Excellent starting pay, and Landmark teammates also have the opportunity to work major sports and entertainment events regionally and nationally, including Super Bowls, NFL Drafts, major concerts and many others around the country.
If you are interested in being a part of the action and the excitement of Bills' football, please apply online or call us at (631) 251-7493.
Delaware North Companies - Sportservice
For those who are interested in applying for open positions as waiter/waitress, servers, in-seat vendors, cooks, dishwashers, merchandise sales or if you have a group that is interested in a fundraising opportunity, please click here.
For those interested in cleaning the stadium before, during, and after events, applications are being accepted and may be completed between 9am and 4pm at Jani-King, 270 Northpointe Pkwy, Suite 200, Amherst, NY 14228. Applications may also be submitted online by clicking here.